Terms and Conditions

1. General Information

Welcome to VelaCro.com. Our platform allows users to browse and list accommodations in Croatia, connecting property owners and guests. By using the site, you agree to these Terms and Conditions.

VelaCro.com is an independent platform providing a secure and reliable service for advertising accommodations.

Contact:

• Email: kontakt@velacro.com
• Contact form available on the website

Note:

• VelaCro.com does not handle payments or enter into agreements between guests and property owners.
• The site serves solely as a brokerage platform for listing and browsing accommodations.

2. Using the Platform

• The platform is intended to inform users, display accommodations, and facilitate communication between guests and property owners.
• By using the site, you agree to act responsibly and lawfully.

Prohibited activities include:

• Illegal actions or fraud
• Posting false, misleading, or inappropriate content
• Spam or unsolicited promotional activities
• All listings and inquiries may be reviewed before publication to ensure compliance with the rules.

3. VelaCro.com Responsibility

• VelaCro.com is not involved in payments, does not enter into contracts, and cannot guarantee bookings.
• Property owners are solely responsible for the legality and accuracy of their listings.

VelaCro.com is not liable for:

• Accuracy of listing information
• Accommodation quality or user experience
• Disputes, financial issues, or legal consequences between guests and property owners
• Users access the platform at their own risk.
• VelaCro.com is not responsible for third-party content integrated into the site (e.g., Google Maps, PWA features, plugins).

4. Listings

• Property owners may create listings via the platform.
• VelaCro.com reserves the right to review, approve, or reject listings before publication.
• Verified listings may receive a “Verified” badge after authenticity checks.
• Malicious or inappropriate listings will be removed, and users may be temporarily or permanently blocked.
• Owners are responsible for the accuracy of all information, photos, prices, and descriptions.
• Listings must comply with Croatian regulations, including proper registration with the relevant tourist authority or legal entity.

5. Guest Rules

Guests agree to:

• Use information only to communicate with property owners and plan their stay
• Not use the platform for commercial or illegal purposes
• Respect the rights and privacy of property owners

6. Privacy & Data

• VelaCro.com collects basic data to provide platform functionality and facilitate communication.
• More information on data handling is available in the Privacy Policy.
• Reasonable technical and organizational measures are in place to protect user data.

7. Intellectual Property

• All content on VelaCro.com (texts, photos, logos, design) is owned by VelaCro.com or authorized users.
• Copying, distribution, or use without explicit permission is prohibited.

8. Disclaimer

VelaCro.com is a platform connecting property owners and guests, providing a service for listing accommodations in Croatia.

Important:

• VelaCro.com does not handle payments, does not enter into contracts, and does not guarantee bookings.
• The platform is not responsible for:
  • Accuracy of listing information, including photos, prices, and availability
  • Accommodation quality, safety, or user experience
  • Disputes, financial issues, or legal consequences between guests and property owners
• All bookings and agreements are made directly between guests and property owners.
• VelaCro.com is not liable for third-party content or integrations, including Google Maps, PWA plugins, and other tools used on the site.
• By using the website, you acknowledge that you use the information at your own risk and are responsible for verifying details before making decisions.

Note:

• VelaCro.com reserves the right to remove or modify listings that violate the rules, but cannot guarantee full control over all published content.

9. Dispute Resolution

• Croatian law applies to all disputes arising from the use of the platform.
• VelaCro.com aims to resolve issues in good faith.
• Jurisdiction lies with the competent courts in Croatia.

10. Changes to Terms

• VelaCro.com reserves the right to modify the Terms and Conditions at any time.
• Changes take effect upon publication on the website.
• Users are encouraged to review the Terms regularly.

11. Contact

For questions, issues, or complaints:

• Email: kontakt@velacro.com
• Contact form available on the website