Privacy Policy / GDPR Compliance
1. General Information
VelaCro.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use, store, and safeguard it, in accordance with the General Data Protection Regulation (GDPR).
Contact:
- Email: kontakt@velacro.com
- Contact form available on the website
2. Data We Collect
2.1 Data you provide:
- Property Owners: name, email, phone, accommodation location, description, photos
- Guests: name, email, number of guests, booking dates, messages to property owners
2.2 Data collected automatically:
- IP address and approximate location
- Browsing information (visited pages, visit duration, devices used)
- Cookies and analytics (to improve website functionality)
3. Purpose of Data Collection
We use your data to:
- Enable platform functionality and accommodation display
- Facilitate communication between guests and property owners
- Administer and moderate listings
- Send notifications and responses to users
- Improve user experience and platform security
4. GDPR Compliance
VelaCro.com complies with GDPR and ensures that:
- Lawfulness, fairness, and transparency: Data is processed legally, fairly, and in a transparent manner.
- Purpose limitation: Data is collected only for specified, legitimate purposes.
- Data minimization: Only data necessary for the stated purposes is collected.
- Accuracy: We take reasonable steps to ensure that personal data is accurate and up to date.
- Storage limitation: Personal data is kept only as long as necessary or as required by law.
- Integrity and confidentiality: Appropriate technical and organizational measures are in place to protect personal data.
- User rights: You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability.
To exercise your GDPR rights, please contact: kontakt@velacro.com
5. Data Sharing
- Data is only shared with third parties when necessary:
- Guest inquiries: only relevant information is shared with property owners
- As required by law or authorized authorities
6. Data Security
- We implement technical and organizational measures to protect your data, including encryption and access control.
- Only authorized administrators have access to personal data.
- Complete security on the internet cannot be guaranteed.
7. Cookies
- The website uses cookies to improve functionality and track visits.
- You can manage cookies via your browser settings.
8. Data Retention
- Personal data is stored only as long as necessary for the purposes outlined or as required by law.
- Data is deleted or anonymized when no longer needed.
9. Third-Party Services
- VelaCro.com may use third-party services (e.g., Google Maps, analytics). Their terms of use and privacy policies apply when interacting with these services.
10. Changes to the Privacy Policy
Users are encouraged to review the Privacy Policy regularly.
VelaCro.com reserves the right to update this Privacy Policy at any time.
Changes take effect upon publication on the website.
